MonacHub support

Need help with MonacHub or MonacHub Pro? Write to contact@monachub.mc. We answer in English and French.

What to include

• The app you use (MonacHub or MonacHub Pro) and your phone model
• The e-mail address of your account
• For a reservation or a no-show fee: the venue, and the date and time of the booking
• A screenshot if something does not work as expected

Common requests

• Contest a no-show fee: write to us within 48 hours of the notification, with the details of the booking. See the Terms of Use, section B4.
• Report or block someone: in a chat, open the options and choose Report this contact or Block this contact. You can also write to us.
• Delete your account: in the app, go to Profile and tap Delete an account, or follow the steps on Delete your account.
• Your personal data: see the Privacy Policy. Requests to access, correct or export your data go to the same address.

Venues (MonacHub Pro)

For questions about your listing, your team, your reservations or your payout account, write from the e-mail address of your MonacHub Pro account so we can find it quickly.